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Software Requirements You need one of the following browsers to access NeoOnline Browser supported: Microsoft Internet Explorer 6.0+ Microsoft Internet Explorer 7.0+ Mozilla / Firefox 1.0+, 2.0+, 3.0+ Applet Safari 3.0+ Google Chrome 1.0+ Mobile Devices Neo Online are not fully optimized for mobile devices. To enjoy your mobile experience it is recommended to use MashreqNeo mobile banking app available on Apple Store and Google Play Store. Screen Resolution For the best experience, use a 1024x768 screen or higher resolution.  Cookies Cookies are a mean of communication between our web servers and your computer. Allowing a website to create a cookie does not give access to the cookie to the rest of your computer, and only the site that created the cookie can read it. We recommend that you choose to accept all cookies in your browser preferences, as this will provide a smooth functioning of the online banking platform. Javascript JavaScript is a language that is used to help navigate and increase functionality on the Internet. To verify that your browser is JavaScript enabled, check your browser options or preferences. If your browser is not JavaScript compatible, you will have to download and upgrade your browser.